Terms & Conditions

Effective Date: 10 May 2025

Welcome to Nuvaya Skincare. These Terms and Conditions ("Terms") govern your use of our website and your purchase of our products. By using our site or placing an order, you agree to be bound by these Terms.

1. About Us

Nuvaya Skincare is a UK-based business offering premium skincare products and wellness solutions.

Contact Information:
📧 support@nuvayaskincare.com

2. Eligibility

To use our site or purchase products, you must:

Be 18 years or older (or have parental consent).
Provide accurate and up-to-date personal and payment information.

3. Products and Orders

All products are subject to availability.
Prices are shown in GBP and may change without notice.
We reserve the right to refuse or cancel orders due to errors, suspected fraud, or product unavailability.

Order Process:

Orders are confirmed via email after payment.
Please ensure your details are accurate to avoid shipping delays.

4. Shipping & Delivery

We offer shipping via Royal Mail 48-Hour options).

Delivery estimates are not guarantees.
Full details are available in our Shipping Policy.
You are responsible for providing accurate delivery information.

5. Returns & Refunds

We accept returns under certain conditions. For details, please refer to our Returns Policy.

6. Website Usage

By using our website, you agree not to:

Violate any applicable laws.
Disrupt the website or access unauthorised areas.
Upload harmful software or misuse content.

7. Intellectual Property

All website content—text, graphics, product images, branding—is owned by Nuvaya Skincare.
You may not copy, reuse, or reproduce any content without our written permission.

8. Privacy

We respect your privacy. For information on how we collect and use data, view our Privacy Policy.

9. Limitation of Liability

Nuvaya Skincare is not liable for:

Damages from misuse of our products.
Delays in website access or product delivery.
Errors, omissions, or inaccuracies on our website.

Important: Always perform a patch test before using any new skincare product. If irritation occurs, discontinue use immediately.

10. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with the effective date.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.

12. Contact Us

Questions? We’re here to help.
📧 Email us at info@nuvayaskincare.com