Privacy Policy

Effective Date: 17 May 2025

At Nuvaya Skincare, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

🔐 1. What Information We Collect

When you interact with our site, we may collect the following:

Personal Information: Name, email address, shipping address, billing address, phone number.
Payment Details: We use secure third-party payment processors (e.g., Wix Payments, PayPal) and do not store your credit card information.
Order Information: Products purchased, purchase date, and order history.
Technical Information: IP address, browser type, pages visited, time spent on site (collected via cookies and analytics tools like Wix Analytics).

💡 2. How We Use Your Information

We collect and use your data to:

Fulfil and manage orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and user experience
Send marketing emails (only if you opt in)

📬 3. Email Marketing

If you subscribe to our newsletter, we’ll send occasional updates about new products, promotions, and brand news. You can unsubscribe at any time using the link in any email.

🍪 4. Cookies and Tracking Technologies

Our website uses cookies to:

Recognize your device
Store items in your cart
Collect usage data for analytics

You can disable cookies in your browser settings, but this may affect site functionality.

📤 5. Sharing Your Information

We do not sell or rent your personal data. We only share your information with:

Trusted service providers (e.g., payment processors, delivery couriers)
Analytics and website platforms (e.g., Wix, Google Analytics)

All third parties are required to keep your data secure and use it only for the services they provide.

🌍 6. Data Retention

We keep your personal information for as long as necessary to fulfil your order and comply with legal obligations (e.g., accounting, tax laws).

👤 7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict how we use your data
Withdraw consent at any time

To exercise these rights, contact us at [your email address].

🧾 8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date.

📞 Contact Us

If you have questions or concerns about your privacy, reach out at:
📧 info@nuvayaskincare.com